Shipping/Returns
Shipping
We can ship to any address in the USA including HI, AK and all USA territories
All orders are processed and shipped within 1 business day. In some cases, we are able to ship same day on orders placed before 2pm Eastern Time.
All items we offer include free shipping. We use UPS Ground service with transit times of 1-5 business days and USPS Priority mail service with transit times of 2-3 business days.
We reserve the right to choose the quickest and most cost effective way to ship your order. In most cases, we will choose Priority mail, except when shipping large items.
Return Policy
You may return any item within 30 days of delivery for a full refund. You can expect to receive the refund within 1-2 business days of receiving the returned item(s) at our warehouse location listed below:
Office Chair Parts, 4674 Clay Ave SW, Suite C, Grand Rapids, MI 49548
If you need to return an item, simply return it with the packing slip that was shipped with the order. No RMA is needed in advance. Once we've received and processed the returned item, we will email a refund confirmation.
Buyer is responsible for return shipping charges unless seller agrees in advance to pay for return shipping.