Wanted to thank you and your staff. I had an expensive Pottery Barn Chair that the chair assembly broke. Pottery Barn was of no help saying they were out of stock and didn’t know when they would be available.
A quick phone call was answered by your staff, ( before opening hours I might add), and the advice was perfect.
Thank you very much, the chair went back together in minutes and I believe it is stronger than before.
Appreciate the help.